M&SOM-Manufacturing & Service Operations Management
Scope & Guideline
Elevating Standards in Manufacturing and Service Research
Introduction
Aims and Scopes
- Operations Strategy and Management:
Research focusing on strategic frameworks and decision-making processes that enhance operational efficiency and effectiveness in both manufacturing and service sectors. - Supply Chain Management:
Studies examining the dynamics and complexities of supply chains, including risk management, logistics optimization, and supplier relationship management. - Service Operations:
Exploration of operational challenges and innovations specifically within service-based industries, including healthcare, retail, and technology. - Data-Driven Decision Making:
Emphasis on the use of data analytics, machine learning, and optimization techniques to inform operational strategies and improve decision-making processes. - Sustainability and Social Responsibility:
Research investigating the intersection of operations management with sustainability practices, ethical sourcing, and corporate social responsibility. - Behavioral Operations Management:
Insights into how human behavior and organizational dynamics impact operational performance and decision-making.
Trending and Emerging
- Digital Transformation in Operations:
An increasing focus on how digital technologies, such as IoT, AI, and big data analytics, are transforming operational practices and decision-making processes. - Sustainable Operations Practices:
Growing interest in research that examines sustainable practices within operations, including circular economy models and environmentally-friendly supply chain strategies. - Health Operations Management:
Significant attention is being directed towards optimizing operations within healthcare settings, particularly in response to the challenges posed by the COVID-19 pandemic. - Agile and Resilient Supply Chains:
Research exploring the agility and resilience of supply chains in the face of disruptions, emphasizing strategies for adaptability and risk management. - Consumer Behavior and Experience:
Emerging studies focus on understanding consumer behavior and enhancing customer experience through operational strategies, particularly in service contexts. - Collaboration in Operations:
An increasing emphasis on collaborative practices across supply chains, including partnerships, alliances, and co-creation strategies that enhance operational performance.
Declining or Waning
- Traditional Inventory Management:
While inventory management remains a core topic, the focus on traditional models without integration of modern technology or analytics has decreased, as the field shifts towards more dynamic and data-driven approaches. - Manufacturing Process Optimization Alone:
Research that solely concentrates on manufacturing process optimization without considering broader supply chain implications or service integration is becoming less prominent. - Fixed Pricing Strategies:
Studies centered on static pricing models are declining as the focus shifts towards dynamic pricing strategies that accommodate market fluctuations and consumer behavior. - Single-Channel Distribution Systems:
Research on single-channel distribution has diminished in favor of exploring multi-channel and omnichannel strategies that reflect current industry practices. - Basic Quality Control Techniques:
While quality control remains critical, papers focusing on basic techniques without innovation or integration with advanced analytics are appearing less frequently.
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