Journal of Service Management
metrics 2024
Connecting Academics and Practitioners for Service Innovation
Introduction
Journal of Service Management, published by Emerald Group Publishing Ltd, stands at the forefront of research in the interdisciplinary fields of service management, strategy, and tourism, leisure, and hospitality management. With an impressive 2023 impact ranking placing it in the Q1 quartile across multiple categories—including Business, Management, and Accounting (miscellaneous), Strategy and Management, and Tourism, Leisure and Hospitality—this journal is a vital resource for academics and practitioners alike. The journal's commitment to advancing knowledge since 2009 is reflected in its high Scopus rankings, securing positions in the 99th and 98th percentiles for Business and Strategy, respectively. Available in both print and Open Access formats, the Journal of Service Management encourages the dissemination and application of innovative practices and research findings in service-oriented industries. By fostering dialogue and collaboration among scholars and industry professionals, the journal significantly contributes to the evolution of service management as a critical field of study.
Metrics 2024
Metrics History
Rank 2024
Scopus
IF (Web Of Science)
JCI (Web Of Science)
Quartile History
Similar Journals
JOURNAL OF INFORMATION SYSTEMS
Advancing Insights in Information Systems and AccountingJOURNAL OF INFORMATION SYSTEMS is a prestigious academic journal published by the American Accounting Association, dedicated to advancing the field of information systems within the context of accounting and management. With an ISSN of 0888-7985 and an E-ISSN of 1558-7959, this journal has been a vital resource since its inception, now converging from 2009 to 2024. It boasts an impressive impact in several relevant categories, achieving Q2 status in fields such as Accounting, Information Systems, and Management Information Systems, showcasing its influence among peers. Moreover, it maintains a commendable ranking in various Scopus categories, including a rank of #69 in Accounting and #55 in Management Information Systems, placing it in the 61st and 58th percentile, respectively. Although it is not an open-access journal, the JOURNAL OF INFORMATION SYSTEMS remains an essential platform for researchers, professionals, and students aiming to explore case studies, theoretical insights, and practical applications in the dynamic field of information systems and technology management.
International Journal of Bank Marketing
Advancing banking insights through innovative marketing research.International Journal of Bank Marketing, published by EMERALD GROUP PUBLISHING LTD, stands as a premier platform since 1983 for advancing the field of bank marketing and financial services. With an esteemed Q1 ranking in Marketing and a commendable Scopus rank of 33 out of 210, this journal highlights significant research that shapes the marketing strategies and operational practices of banking institutions globally. Its focus encompasses current trends, consumer behavior, and innovative marketing practices within the financial sector, making it an essential read for researchers, professionals, and students eager to expand their understanding of market dynamics. Though not an open access publication, its rigorous peer-reviewed articles, available to subscribers, ensure high-quality contributions that push the boundaries of academic inquiry and practical application. The journal's influence continues to grow, prompting critical discourse and inspiring future research in this vital area of study.
Service Business
Elevating Service Management through Rigorous ScholarshipService Business, published by SPRINGER HEIDELBERG, is a leading academic journal that has been at the forefront of research in the fields of business and international management since its inception in 2007. With an impressive Impact Factor and maintaining a Q1 category ranking in Business and International Management, this journal provides a vital platform for scholars and professionals to explore and disseminate advanced theories, empirical studies, and practical case analyses related to service management. The journal's commitment to high-quality, peer-reviewed research is reflected in its Scopus ranking, where it ranks 59th in Business and International Management and 74th in Strategy and Management, placing it within the top echelon of its field. Although it currently does not offer Open Access, Service Business remains crucial for anyone interested in understanding the complexities and innovations in service sector dynamics. Researchers, practitioners, and students alike will find a rich resource for insights and developments that shape the future of service-oriented business practices.
Journal of Hospitality Marketing & Management
Empowering Hospitality Professionals with Cutting-Edge Research.The Journal of Hospitality Marketing & Management, published by ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, is an esteemed scholarly platform dedicated to advancing the understanding of marketing and management practices within the hospitality industry. With an ISSN of 1936-8623 and E-ISSN 1936-8631, this journal has established itself as a premier resource for researchers, practitioners, and students alike, maintaining a Q1 ranking across multiple categories such as Management Information Systems, Marketing, and Tourism, Leisure and Hospitality Management. The journal serves as a vital forum for innovative research and insightful contributions, making it indispensable for those looking to stay at the forefront of developments in hospitality marketing strategies and operational management. With its impressive Scopus rankings, including a remarkable rank of #4 in Marketing and #3 in Management Information Systems, the Journal of Hospitality Marketing & Management not only upholds rigorous academic standards but also actively interfaces with practitioners in the industry, ensuring that its findings are relevant and applicable. Given its continuous evolution and converged years spanning from 2010 to 2024, this journal is committed to reflecting and shaping the future of hospitality marketing and management in an increasingly complex global context.
SERVICE INDUSTRIES JOURNAL
Pioneering Research in Management and InnovationSERVICE INDUSTRIES JOURNAL is a leading academic publication dedicated to advancing knowledge in the fields of management, strategy, and innovation within the service sector. Published by Routledge Journals, Taylor & Francis Ltd, this esteemed journal has established itself as a key resource for researchers and professionals alike, evidenced by its impressive Q1 quartile rankings in both Management of Technology and Innovation and Strategy and Management categories. With a Scopus rank of #4 out of 289 in its pertinent field, and a 97th percentile rank in strategy, the journal offers a platform for rigorous empirical research, comprehensive theoretical discussions, and practical insights. Although it does not currently offer open access options, the journal's commitment to quality and relevance makes it indispensable for anyone aiming to understand and navigate the complexities of service industries. As the journal continues to publish high-impact research from its inception in 1983 to the present, it remains a cornerstone for scholars and practitioners striving to innovate and enhance strategic frameworks within the service domain.
Journal of Quality Assurance in Hospitality & Tourism
Fostering Insightful Analyses for Industry LeadersJournal of Quality Assurance in Hospitality & Tourism, published by ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, is a pivotal platform dedicated to advancing knowledge and research in the dynamic fields of hospitality and tourism. Since its inception in 2000, the journal has consistently provided a comprehensive forum for the dissemination of scholarly work that addresses quality assurance issues, underpinning the importance of excellence in service delivery within the industry. With an impressive Scopus ranking of #35 out of 146 in the category of Business, Management and Accounting, and a commendable Q2 ranking in the Tourism, Leisure and Hospitality Management quartile, this journal is recognized for its impactful contributions and commitment to high academic standards. Researchers, academics, and industry professionals will find the journal invaluable for its wealth of information, innovative methodologies, and insightful analyses that collectively shape the future of hospitality and tourism. Although it does not operate under an open access model, the journal remains an essential resource for those aiming to elevate the quality of service and operational standards within their respective sectors.
JOURNAL OF SERVICE RESEARCH
Shaping the future of service through impactful findings.JOURNAL OF SERVICE RESEARCH, published by SAGE PUBLICATIONS INC, is a premier interdisciplinary journal dedicated to advancing the understanding of service-related research. With its ISSN 1094-6705 and E-ISSN 1552-7379, this journal caters to a vibrant community of researchers, professionals, and students within the fields of Information Systems, Organizational Behavior, and Sociology and Political Science. Recognized for its high impact and rigor, it ranks in the top quartiles (Q1) across multiple categories, including a remarkable position as #3 in Sociology and Political Science and Organizational Behavior and Human Resource Management. The journal’s contributions fuel academic dialogue and innovation within the service research landscape, making it an essential resource for those aiming to explore contemporary challenges and advancements in the sector. For scholars seeking to publish impactful findings or stay abreast of the latest in service research, the JOURNAL OF SERVICE RESEARCH offers invaluable insights and research opportunities. Join the conversation and access a wealth of knowledge shaping the future of service studies.
Public Organization Review
Exploring the complexities of public administration and law.Public Organization Review is a premier academic journal published by SPRINGERNATURE that focuses on the intricacies of governance, administration, and public policy within public organizations. Established in 2005, this esteemed journal has rapidly gained recognition, currently holding a Q2 ranking in Business, Management and Accounting and a prestigious Q1 ranking in Law, according to the 2023 category quartiles. With its significant impact factor and impressive Scopus rankings, which place it in the 89th percentile for Law and the 63rd percentile in Business, this journal serves as a vital platform for researchers and practitioners seeking to advance theoretical and practical knowledge in public organization studies. While not an open-access publication, it offers rich insights that are essential for anyone engaged in the fields of public administration, organizational theory, and law. With a commitment to rigorous peer-reviewed research, Public Organization Review continues to shape the landscape of public management scholarship and serves as a valuable resource for academics, policymakers, and students alike.
INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION
Illuminating Pathways for Effective Public PolicyInternational Journal of Public Administration, published by Routledge Journals, Taylor & Francis Ltd, is a leading peer-reviewed journal that has significantly contributed to the fields of Public Administration and Business Management since its inception in 1979. With an ISSN of 0190-0692 and an E-ISSN of 1532-4265, this esteemed journal presents rigorous research and innovative practices essential for understanding complex governance and management challenges. The 2023 Scopus rankings highlight its relevance, positioning it at Q2 in both Business and International Management and Public Administration, with notable percentiles of 65th and 73rd, respectively. As a valuable resource for researchers, professionals, and students, the journal encourages scholarly discourse that enhances public service delivery and promotes effective management policies in diverse settings. With access options limited, readers are urged to take advantage of its rich archive and current articles as they engage with critical issues shaping public administration today.
Journal of Service Theory and Practice
Advancing the Frontiers of Service InnovationJournal of Service Theory and Practice is a leading academic journal published by Emerald Group Publishing Ltd, specializing in the dynamic and interdisciplinary field of service management. With its ISSN of 2055-6225 and an impressive Q1 ranking in Strategy and Management, this journal is dedicated to advancing the theoretical and practical understanding of service processes and innovations. The journal has been a vital resource since its inception in 2015 and aims to contribute profound insights to researchers, professionals, and students alike. Its commitment to open access ensures a wider dissemination of knowledge, fostering collaboration and engagement within the community. The Journal of Service Theory and Practice ranks in the 80th percentile within its Scopus category, reflecting its significance and impact in the broader fields of business and management. As the service economy continues to grow, this publication stands at the forefront, offering valuable perspectives that shape the future of service management.