JOURNAL OF SERVICE RESEARCH

metrics 2024

Connecting researchers to the pulse of service advancements.

Introduction

JOURNAL OF SERVICE RESEARCH, published by SAGE PUBLICATIONS INC, is a premier interdisciplinary journal dedicated to advancing the understanding of service-related research. With its ISSN 1094-6705 and E-ISSN 1552-7379, this journal caters to a vibrant community of researchers, professionals, and students within the fields of Information Systems, Organizational Behavior, and Sociology and Political Science. Recognized for its high impact and rigor, it ranks in the top quartiles (Q1) across multiple categories, including a remarkable position as #3 in Sociology and Political Science and Organizational Behavior and Human Resource Management. The journal’s contributions fuel academic dialogue and innovation within the service research landscape, making it an essential resource for those aiming to explore contemporary challenges and advancements in the sector. For scholars seeking to publish impactful findings or stay abreast of the latest in service research, the JOURNAL OF SERVICE RESEARCH offers invaluable insights and research opportunities. Join the conversation and access a wealth of knowledge shaping the future of service studies.

Metrics 2024

SCIMAGO Journal Rank4.95
Journal Impact Factor9.80
Journal Impact Factor (5 years)13.40
H-Index148
Journal IF Without Self9.80
Eigen Factor0.00
Normal Eigen Factor1.04
Influence3.41
Immediacy Index0.90
Cited Half Life9.90
Citing Half Life8.80
JCI1.97
Total Documents761
WOS Total Citations7619
SCIMAGO Total Citations12451
SCIMAGO SELF Citations1049
Scopus Journal Rank4.95
Cites / Document (2 Years)14.31
Cites / Document (3 Years)14.52
Cites / Document (4 Years)14.71

Metrics History

Rank 2024

Scopus

Sociology and Political Science in Social Sciences
Rank #3/1466
Percentile 99.80
Quartile Q1
Organizational Behavior and Human Resource Management in Business, Management and Accounting
Rank #3/230
Percentile 98.70
Quartile Q1
Information Systems in Computer Science
Rank #11/394
Percentile 97.21
Quartile Q1

IF (Web Of Science)

BUSINESS
Rank 12/302
Percentile 96.20
Quartile Q1

JCI (Web Of Science)

BUSINESS
Rank 19/302
Percentile 93.71
Quartile Q1

Quartile History

Similar Journals

Journal of Services Marketing

Driving Knowledge Forward in Service Sector Marketing
Publisher: EMERALD GROUP PUBLISHING LTDISSN: 0887-6045Frequency: 7 issues/year

Journal of Services Marketing is a leading publication in the field of marketing, specifically focusing on the dynamic and evolving landscape of services marketing. Published by Emerald Group Publishing Ltd, this esteemed journal has been at the forefront of research since its inception in 1987 and continues to serve as a critical resource for academics, industry professionals, and students interested in understanding and advancing service sector marketing practices. With a robust Scopus ranking placing it in the top 26% of its category (Rank #55/210, 74th percentile), the journal is recognized for its significant contribution to the field. Although it is not an open access journal, it ensures accessibility to a broad audience by offering a range of subscription and institutional access options. The Journal of Services Marketing welcomes rigorous research that addresses contemporary challenges, trends, and innovations in services marketing, thereby nurturing a dialogue that encourages practical solutions and theoretical advancements in the industry.

Innovative Marketing

Driving Change in Marketing with Cutting-Edge Insights
Publisher: LLC CPC BUSINESS PERSPECTIVESISSN: 1814-2427Frequency: 4 issues/year

Innovative Marketing, with ISSN 1814-2427 and E-ISSN 1816-6326, is a prestigious open-access journal published by LLC CPC BUSINESS PERSPECTIVES since 2005, located in Sumy, Ukraine. It serves as a pivotal platform for researchers, professionals, and academics focusing on the dynamic intersections of marketing, technology, and innovation. With a commitment to advancing contemporary marketing practices, the journal's scope encompasses a rich range of topics, positioning it within impressive category quartiles—ranked Q3 in Economics, Econometrics and Finance, Management of Technology and Innovation, and Marketing as of 2023. The journal's stature is further affirmed by its Scopus rankings, achieving a percentile of 80th in Social Sciences - Law and 70th in Social Sciences - Social Sciences (miscellaneous). By offering open access to research, Innovative Marketing seeks to facilitate meaningful dialogue and disseminate knowledge that informs and inspires the marketing community globally. Join us in shaping the future of marketing innovation!

Utilities Policy

Pioneering Insights in Utilities and Public Policy
Publisher: ELSEVIER SCI LTDISSN: 0957-1787Frequency: 4 issues/year

Utilities Policy is a leading academic journal published by Elsevier Ltd, focusing on the dynamic fields of business, law, economics, and public policy related to utilities management. Since its inception in 1990, this journal has provided a platform for critical discourse surrounding the intersection of utility services, governance, and regulatory frameworks. With an impressive impact factor reflective of its scholarly influence, it ranks in the Q1 quartile across multiple categories, highlighting its significance in Business and International Management, Development, Sociology, and Political Science. The journal serves as a vital resource for researchers, professionals, and students seeking to explore innovative solutions and policy developments within the utilities sector. While primarily available through subscription, Utilities Policy continues to foster a rich academic dialogue by featuring high-quality empirical and theoretical research that addresses emerging challenges in utility services on a global scale.

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION

Connecting Research and Practice in Public Administration
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 0190-0692Frequency: 16 issues/year

International Journal of Public Administration, published by Routledge Journals, Taylor & Francis Ltd, is a leading peer-reviewed journal that has significantly contributed to the fields of Public Administration and Business Management since its inception in 1979. With an ISSN of 0190-0692 and an E-ISSN of 1532-4265, this esteemed journal presents rigorous research and innovative practices essential for understanding complex governance and management challenges. The 2023 Scopus rankings highlight its relevance, positioning it at Q2 in both Business and International Management and Public Administration, with notable percentiles of 65th and 73rd, respectively. As a valuable resource for researchers, professionals, and students, the journal encourages scholarly discourse that enhances public service delivery and promotes effective management policies in diverse settings. With access options limited, readers are urged to take advantage of its rich archive and current articles as they engage with critical issues shaping public administration today.

Journal of Service Management

Bridging Theory and Practice in Service-Oriented Fields
Publisher: EMERALD GROUP PUBLISHING LTDISSN: 1757-5818Frequency: 6 issues/year

Journal of Service Management, published by Emerald Group Publishing Ltd, stands at the forefront of research in the interdisciplinary fields of service management, strategy, and tourism, leisure, and hospitality management. With an impressive 2023 impact ranking placing it in the Q1 quartile across multiple categories—including Business, Management, and Accounting (miscellaneous), Strategy and Management, and Tourism, Leisure and Hospitality—this journal is a vital resource for academics and practitioners alike. The journal's commitment to advancing knowledge since 2009 is reflected in its high Scopus rankings, securing positions in the 99th and 98th percentiles for Business and Strategy, respectively. Available in both print and Open Access formats, the Journal of Service Management encourages the dissemination and application of innovative practices and research findings in service-oriented industries. By fostering dialogue and collaboration among scholars and industry professionals, the journal significantly contributes to the evolution of service management as a critical field of study.

SERVICE INDUSTRIES JOURNAL

Charting New Paths in Service Industry Research
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 0264-2069Frequency: 16 issues/year

SERVICE INDUSTRIES JOURNAL is a leading academic publication dedicated to advancing knowledge in the fields of management, strategy, and innovation within the service sector. Published by Routledge Journals, Taylor & Francis Ltd, this esteemed journal has established itself as a key resource for researchers and professionals alike, evidenced by its impressive Q1 quartile rankings in both Management of Technology and Innovation and Strategy and Management categories. With a Scopus rank of #4 out of 289 in its pertinent field, and a 97th percentile rank in strategy, the journal offers a platform for rigorous empirical research, comprehensive theoretical discussions, and practical insights. Although it does not currently offer open access options, the journal's commitment to quality and relevance makes it indispensable for anyone aiming to understand and navigate the complexities of service industries. As the journal continues to publish high-impact research from its inception in 1983 to the present, it remains a cornerstone for scholars and practitioners striving to innovate and enhance strategic frameworks within the service domain.

Journal of Quality Assurance in Hospitality & Tourism

Exploring Excellence in Service and Operations
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 1528-008XFrequency: 6 issues/year

Journal of Quality Assurance in Hospitality & Tourism, published by ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, is a pivotal platform dedicated to advancing knowledge and research in the dynamic fields of hospitality and tourism. Since its inception in 2000, the journal has consistently provided a comprehensive forum for the dissemination of scholarly work that addresses quality assurance issues, underpinning the importance of excellence in service delivery within the industry. With an impressive Scopus ranking of #35 out of 146 in the category of Business, Management and Accounting, and a commendable Q2 ranking in the Tourism, Leisure and Hospitality Management quartile, this journal is recognized for its impactful contributions and commitment to high academic standards. Researchers, academics, and industry professionals will find the journal invaluable for its wealth of information, innovative methodologies, and insightful analyses that collectively shape the future of hospitality and tourism. Although it does not operate under an open access model, the journal remains an essential resource for those aiming to elevate the quality of service and operational standards within their respective sectors.

TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE

Fostering Quality Management for Sustainable Success
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 1478-3363Frequency: 14 issues/year

TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, an esteemed journal published by Routledge Journals, Taylor & Francis Ltd, serves as a crucial platform for the dissemination of innovative research in the field of quality management and business excellence. With an ISSN of 1478-3363 and an E-ISSN of 1478-3371, this journal has been at the forefront of academic inquiry since its inception in 2003 and continues to make significant contributions through 2024. Recognized with a prestigious Q1 ranking in the 2023 category of Business, Management and Accounting, it currently holds an impressive rank of #25 out of 218 in Scopus, placing it in the 88th percentile. Researchers, professionals, and students benefit from its rigorous peer-reviewed articles that explore contemporary challenges and trends in business management. While the journal does not offer open access, it remains widely respected for its in-depth analyses and practical insights, making it an indispensable resource for those committed to the pursuit of excellence in business practices.

Journal of Service Theory and Practice

Fostering Collaboration in Service Excellence
Publisher: EMERALD GROUP PUBLISHING LTDISSN: 2055-6225Frequency: 6 issues/year

Journal of Service Theory and Practice is a leading academic journal published by Emerald Group Publishing Ltd, specializing in the dynamic and interdisciplinary field of service management. With its ISSN of 2055-6225 and an impressive Q1 ranking in Strategy and Management, this journal is dedicated to advancing the theoretical and practical understanding of service processes and innovations. The journal has been a vital resource since its inception in 2015 and aims to contribute profound insights to researchers, professionals, and students alike. Its commitment to open access ensures a wider dissemination of knowledge, fostering collaboration and engagement within the community. The Journal of Service Theory and Practice ranks in the 80th percentile within its Scopus category, reflecting its significance and impact in the broader fields of business and management. As the service economy continues to grow, this publication stands at the forefront, offering valuable perspectives that shape the future of service management.

Quality-Access to Success

Bridging Quality and Organizational Success
Publisher: SOC ROMANA PENTRU ASIGURAREA CALITATIIISSN: 1582-2559Frequency: 6 issues/year

Quality-Access to Success is a distinguished journal published by SOC ROMANA PENTRU ASIGURAREA CALITATII, specialized in the fields of business, management, and international management. With an ISSN of 1582-2559 and E-ISSN of 2668-4861, this journal serves as a critical platform for academic discourse, focusing on the intersection of quality management and organizational performance. Despite its current classification in Q4 across its respective categories, the journal has demonstrated a commitment to fostering innovative research and promoting best practices in quality assurance within various industries. As it transitions into its converged years spanning from 2009 to 2024, Quality-Access to Success stands as a valuable resource for researchers, professionals, and students striving to enhance their understanding of quality management. By offering open access options and aiming to broaden its impact within the business and management arenas, this journal is poised to contribute significantly to the evolving landscape of quality assurance and management studies.