JOURNAL OF SERVICE RESEARCH

metrics 2024

Navigating contemporary challenges in service research.

Introduction

JOURNAL OF SERVICE RESEARCH, published by SAGE PUBLICATIONS INC, is a premier interdisciplinary journal dedicated to advancing the understanding of service-related research. With its ISSN 1094-6705 and E-ISSN 1552-7379, this journal caters to a vibrant community of researchers, professionals, and students within the fields of Information Systems, Organizational Behavior, and Sociology and Political Science. Recognized for its high impact and rigor, it ranks in the top quartiles (Q1) across multiple categories, including a remarkable position as #3 in Sociology and Political Science and Organizational Behavior and Human Resource Management. The journal’s contributions fuel academic dialogue and innovation within the service research landscape, making it an essential resource for those aiming to explore contemporary challenges and advancements in the sector. For scholars seeking to publish impactful findings or stay abreast of the latest in service research, the JOURNAL OF SERVICE RESEARCH offers invaluable insights and research opportunities. Join the conversation and access a wealth of knowledge shaping the future of service studies.

Metrics 2024

SCIMAGO Journal Rank4.95
Journal Impact Factor9.80
Journal Impact Factor (5 years)13.40
H-Index148
Journal IF Without Self9.80
Eigen Factor0.00
Normal Eigen Factor1.04
Influence3.41
Immediacy Index0.90
Cited Half Life9.90
Citing Half Life8.80
JCI1.97
Total Documents761
WOS Total Citations7619
SCIMAGO Total Citations12451
SCIMAGO SELF Citations1049
Scopus Journal Rank4.95
Cites / Document (2 Years)14.31
Cites / Document (3 Years)14.52
Cites / Document (4 Years)14.71

Metrics History

Rank 2024

Scopus

Sociology and Political Science in Social Sciences
Rank #3/1466
Percentile 99.80
Quartile Q1
Organizational Behavior and Human Resource Management in Business, Management and Accounting
Rank #3/230
Percentile 98.70
Quartile Q1
Information Systems in Computer Science
Rank #11/394
Percentile 97.21
Quartile Q1

IF (Web Of Science)

BUSINESS
Rank 12/302
Percentile 96.20
Quartile Q1

JCI (Web Of Science)

BUSINESS
Rank 19/302
Percentile 93.71
Quartile Q1

Quartile History

Similar Journals

Journal of Services Marketing

Pioneering Discoveries in the Art of Services Marketing
Publisher: EMERALD GROUP PUBLISHING LTDISSN: 0887-6045Frequency: 7 issues/year

Journal of Services Marketing is a leading publication in the field of marketing, specifically focusing on the dynamic and evolving landscape of services marketing. Published by Emerald Group Publishing Ltd, this esteemed journal has been at the forefront of research since its inception in 1987 and continues to serve as a critical resource for academics, industry professionals, and students interested in understanding and advancing service sector marketing practices. With a robust Scopus ranking placing it in the top 26% of its category (Rank #55/210, 74th percentile), the journal is recognized for its significant contribution to the field. Although it is not an open access journal, it ensures accessibility to a broad audience by offering a range of subscription and institutional access options. The Journal of Services Marketing welcomes rigorous research that addresses contemporary challenges, trends, and innovations in services marketing, thereby nurturing a dialogue that encourages practical solutions and theoretical advancements in the industry.

Retail and Marketing Review

Exploring the Future of Retail and Marketing.
Publisher: MC CANTISSN: 2708-3209Frequency: 2 issues/year

Welcome to the Retail and Marketing Review, a pivotal journal dedicated to advancing the fields of retail and marketing research. Published by MC CANT and affiliated with the University of South Africa's Department of Marketing and Retail Management, this journal aims to disseminate high-quality research that explores contemporary issues and innovative practices in the retail and marketing landscapes, particularly in the South African context. With an emphasis on accessibility, the Retail and Marketing Review offers open access to its scholarly articles, making it a valuable resource for researchers, professionals, and students alike. As the retail sector continues to evolve, this journal plays a crucial role in providing a platform for the exchange of knowledge and best practices, ultimately contributing to the growth and development of marketing theories and applications. Join us in exploring the latest trends, research findings, and insights that shape the future of retail and marketing.

TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE

Fostering Quality Management for Sustainable Success
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 1478-3363Frequency: 14 issues/year

TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, an esteemed journal published by Routledge Journals, Taylor & Francis Ltd, serves as a crucial platform for the dissemination of innovative research in the field of quality management and business excellence. With an ISSN of 1478-3363 and an E-ISSN of 1478-3371, this journal has been at the forefront of academic inquiry since its inception in 2003 and continues to make significant contributions through 2024. Recognized with a prestigious Q1 ranking in the 2023 category of Business, Management and Accounting, it currently holds an impressive rank of #25 out of 218 in Scopus, placing it in the 88th percentile. Researchers, professionals, and students benefit from its rigorous peer-reviewed articles that explore contemporary challenges and trends in business management. While the journal does not offer open access, it remains widely respected for its in-depth analyses and practical insights, making it an indispensable resource for those committed to the pursuit of excellence in business practices.

Asia Pacific Journal of Public Administration

Unveiling the complexities of public administration in Asia-Pacific.
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 2327-6665Frequency: 4 issues/year

Asia Pacific Journal of Public Administration, published by Routledge Journals, Taylor & Francis Ltd, is a leading peer-reviewed journal dedicated to advancing the field of public administration within the Asia-Pacific region. Established in 2004 and operating until 2024, this journal serves as a critical platform for disseminating high-quality research and innovative practices relevant to policymakers, scholars, and practitioners. With an impressive Scopus rank placing it in the 71st percentile among 232 journals in the realm of Public Administration, and categorized in Q2 in the 2023 rankings, it emerges as a key contributor to the discourse on governance, policy analysis, and administrative theory. The journal features a wide array of topics, including but not limited to public service delivery, local governance, and administrative reforms, ensuring its relevance to a diverse audience. Although it is not an Open Access journal, it continues to provide invaluable insights that resonate throughout the academic and professional landscapes. As a vital resource for researchers and professionals, the Asia Pacific Journal of Public Administration plays a crucial role in shaping contemporary public administration scholarship and practice.

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION

Illuminating Pathways for Effective Public Policy
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 0190-0692Frequency: 16 issues/year

International Journal of Public Administration, published by Routledge Journals, Taylor & Francis Ltd, is a leading peer-reviewed journal that has significantly contributed to the fields of Public Administration and Business Management since its inception in 1979. With an ISSN of 0190-0692 and an E-ISSN of 1532-4265, this esteemed journal presents rigorous research and innovative practices essential for understanding complex governance and management challenges. The 2023 Scopus rankings highlight its relevance, positioning it at Q2 in both Business and International Management and Public Administration, with notable percentiles of 65th and 73rd, respectively. As a valuable resource for researchers, professionals, and students, the journal encourages scholarly discourse that enhances public service delivery and promotes effective management policies in diverse settings. With access options limited, readers are urged to take advantage of its rich archive and current articles as they engage with critical issues shaping public administration today.

International Public Management Journal

Exploring Innovations in Public Administration
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 1096-7494Frequency: 6 issues/year

The International Public Management Journal, published by Routledge Journals, Taylor & Francis Ltd, represents a pivotal platform in the fields of Public Administration and Business and International Management. Since its inception in 1998, the journal has consistently aimed to enhance the discourse surrounding effective governance and public sector management across global contexts. With an impressive Q1 ranking in both relevant categories as of 2023 and a commendable standing in Scopus rankings—positioned at rank #51 out of 232 in Public Administration—it continues to push the boundaries of knowledge and practice in the discipline. The journal is particularly valuable for researchers, professionals, and students seeking to deepen their understanding of contemporary challenges and innovations in public management, emphasizing empirical research and theoretical advancements. Although it does not operate under an open access model, subscribers benefit from the journal’s vast repository of peer-reviewed articles that are crucial for informed decision-making and policy development in the public sector. As it converges towards 2024, the International Public Management Journal remains dedicated to fostering scholarly communication that supports both academic inquiry and practical applications in public management.

SERVICE INDUSTRIES JOURNAL

Unlocking Insights for Strategic Service Success
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 0264-2069Frequency: 16 issues/year

SERVICE INDUSTRIES JOURNAL is a leading academic publication dedicated to advancing knowledge in the fields of management, strategy, and innovation within the service sector. Published by Routledge Journals, Taylor & Francis Ltd, this esteemed journal has established itself as a key resource for researchers and professionals alike, evidenced by its impressive Q1 quartile rankings in both Management of Technology and Innovation and Strategy and Management categories. With a Scopus rank of #4 out of 289 in its pertinent field, and a 97th percentile rank in strategy, the journal offers a platform for rigorous empirical research, comprehensive theoretical discussions, and practical insights. Although it does not currently offer open access options, the journal's commitment to quality and relevance makes it indispensable for anyone aiming to understand and navigate the complexities of service industries. As the journal continues to publish high-impact research from its inception in 1983 to the present, it remains a cornerstone for scholars and practitioners striving to innovate and enhance strategic frameworks within the service domain.

THEORY INTO PRACTICE

Catalyzing Change in Educational Practices
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 0040-5841Frequency: 4 issues/year

THEORY INTO PRACTICE is a premier academic journal dedicated to the field of education, published by Routledge Journals, Taylor & Francis Ltd. With an impressive impact factor and a recognized standing in the Q1 category of education journals, this journal is an essential resource for researchers, practitioners, and students alike. Since its inception in 1962, THEORY INTO PRACTICE has served as a pivotal platform for disseminating innovative ideas and research findings that bridge the gap between educational theory and practical application. With a Scopus rank of #209 out of 1543 in the Social Sciences Education category, representing the 86th percentile, it reflects the journal’s influence and commitment to the advancement of educational practices. Although currently not open access, it continues to provide significant insights for those engaged in the continually evolving landscape of education. Its contributions remain vital in fostering informed and effective teaching strategies that respond to contemporary challenges and needs in education.

Journal of Service Management

Leading the Dialogue in Service Management Scholarship
Publisher: EMERALD GROUP PUBLISHING LTDISSN: 1757-5818Frequency: 6 issues/year

Journal of Service Management, published by Emerald Group Publishing Ltd, stands at the forefront of research in the interdisciplinary fields of service management, strategy, and tourism, leisure, and hospitality management. With an impressive 2023 impact ranking placing it in the Q1 quartile across multiple categories—including Business, Management, and Accounting (miscellaneous), Strategy and Management, and Tourism, Leisure and Hospitality—this journal is a vital resource for academics and practitioners alike. The journal's commitment to advancing knowledge since 2009 is reflected in its high Scopus rankings, securing positions in the 99th and 98th percentiles for Business and Strategy, respectively. Available in both print and Open Access formats, the Journal of Service Management encourages the dissemination and application of innovative practices and research findings in service-oriented industries. By fostering dialogue and collaboration among scholars and industry professionals, the journal significantly contributes to the evolution of service management as a critical field of study.

Public Performance & Management Review

Navigating Challenges in Public Sector Management
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDISSN: 1530-9576Frequency: 6 issues/year

Public Performance & Management Review, published by Routledge Journals, Taylor & Francis Ltd, is a premier academic journal in the fields of Public Administration and Strategy and Management, recognized for its high-quality research and significant academic contributions. With impressive rankings in the Scopus database, this journal occupies the Q1 category in both its disciplines, making it an essential resource for professionals, researchers, and students dedicated to advancing knowledge in public performance and management practices. Despite not being an Open Access publication, it is widely accessible through various academic libraries, thus reaching a broad audience. With a focus on the interplay between public administration and strategic management, this journal features empirical research, theoretical discussions, and practical insights, fostering a comprehensive understanding of the challenges faced by public organizations. With its convergence of scholarly articles from 2011 to 2024, Public Performance & Management Review continues to shape the future of public management research, bridging the gap between theory and practice.