JOURNAL OF SERVICE RESEARCH

metrics 2024

Advancing insights in service research.

Introduction

JOURNAL OF SERVICE RESEARCH, published by SAGE PUBLICATIONS INC, is a premier interdisciplinary journal dedicated to advancing the understanding of service-related research. With its ISSN 1094-6705 and E-ISSN 1552-7379, this journal caters to a vibrant community of researchers, professionals, and students within the fields of Information Systems, Organizational Behavior, and Sociology and Political Science. Recognized for its high impact and rigor, it ranks in the top quartiles (Q1) across multiple categories, including a remarkable position as #3 in Sociology and Political Science and Organizational Behavior and Human Resource Management. The journal’s contributions fuel academic dialogue and innovation within the service research landscape, making it an essential resource for those aiming to explore contemporary challenges and advancements in the sector. For scholars seeking to publish impactful findings or stay abreast of the latest in service research, the JOURNAL OF SERVICE RESEARCH offers invaluable insights and research opportunities. Join the conversation and access a wealth of knowledge shaping the future of service studies.

Metrics 2024

SCIMAGO Journal Rank4.95
Journal Impact Factor9.80
Journal Impact Factor (5 years)13.40
H-Index148
Journal IF Without Self9.80
Eigen Factor0.00
Normal Eigen Factor1.04
Influence3.41
Immediacy Index0.90
Cited Half Life9.90
Citing Half Life8.80
JCI1.97
Total Documents761
WOS Total Citations7619
SCIMAGO Total Citations12451
SCIMAGO SELF Citations1049
Scopus Journal Rank4.95
Cites / Document (2 Years)14.31
Cites / Document (3 Years)14.52
Cites / Document (4 Years)14.71

Metrics History

Rank 2024

Scopus

Sociology and Political Science in Social Sciences
Rank #3/1466
Percentile 99.80
Quartile Q1
Organizational Behavior and Human Resource Management in Business, Management and Accounting
Rank #3/230
Percentile 98.70
Quartile Q1
Information Systems in Computer Science
Rank #11/394
Percentile 97.21
Quartile Q1

IF (Web Of Science)

BUSINESS
Rank 12/302
Percentile 96.20
Quartile Q1

JCI (Web Of Science)

BUSINESS
Rank 19/302
Percentile 93.71
Quartile Q1

Quartile History

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