International Journal of Information Systems in the Service Sector

Scope & Guideline

Exploring Innovations in Service Management and Technology

Introduction

Immerse yourself in the scholarly insights of International Journal of Information Systems in the Service Sector with our comprehensive guidelines detailing its aims and scope. This page is your resource for understanding the journal's thematic priorities. Stay abreast of trending topics currently drawing significant attention and explore declining topics for a full picture of evolving interests. Our selection of highly cited topics and recent high-impact papers is curated within these guidelines to enhance your research impact.
LanguageEnglish
ISSN1935-5688
PublisherIGI GLOBAL
Support Open AccessNo
CountryUnited States
TypeJournal
Convergefrom 2009 to 2024
AbbreviationINT J INF SYST SERV / Int. J. Inf. Syst. Serv. Sect.
Frequency4 issues/year
Time To First Decision-
Time To Acceptance-
Acceptance Rate-
Home Page-
Address701 E CHOCOLATE AVE, STE 200, HERSHEY, PA 17033-1240

Aims and Scopes

The International Journal of Information Systems in the Service Sector aims to advance the understanding and implementation of information systems within the service sector, focusing on the intersection of technology, management, and service delivery.
  1. Information Systems in Service Management:
    The journal emphasizes the role of information systems in enhancing service management, exploring how digital tools and technologies can optimize service delivery and improve customer experiences.
  2. Innovations in Technology Adoption:
    The journal investigates the adoption of emerging technologies such as big data, IoT, and AI in various service sectors, highlighting innovative practices and their implications for operational efficiency.
  3. E-Governance and Smart City Initiatives:
    A significant focus area is on e-governance and smart city frameworks, examining how information systems can facilitate better governance and urban management through intelligent ICT solutions.
  4. User Experience and Behavioral Analysis:
    The journal delves into user experience studies, analyzing factors that influence user satisfaction and engagement in online platforms, which is critical for service-oriented businesses.
  5. Cross-Border and Global Perspectives:
    The journal also covers global perspectives on service sector challenges, including cross-border e-commerce and international technology implementation, providing insights into diverse contexts.
Recent publications in the International Journal of Information Systems in the Service Sector have highlighted several trending and emerging themes that reflect the evolving landscape of information systems in service delivery.
  1. Integration of AI and Machine Learning:
    There is a growing trend towards the application of AI and machine learning in various service sectors, particularly in improving operational efficiencies and enhancing user experiences.
  2. Smart City Technologies:
    Research on smart city technologies, including IoT and big data applications, is on the rise, emphasizing the importance of these innovations in urban governance and service provision.
  3. Health and Wellbeing in Online Services:
    Emerging themes related to health and wellbeing, particularly in online health communities and mental health applications, are gaining attention as the digital landscape evolves.
  4. Sustainable Technology Implementation:
    The focus on sustainable technology practices, especially among SMEs, is increasing as organizations seek to balance innovation with sustainability in their operations.
  5. User-Centric Design in Digital Services:
    There is an emerging emphasis on user-centric design principles in digital services, reflecting a shift towards prioritizing user experience and engagement in service systems.

Declining or Waning

In contrast to the emerging themes, certain topics within the International Journal of Information Systems in the Service Sector have shown a decline in prominence, indicating a shift in focus among researchers.
  1. Traditional E-Commerce Models:
    There has been a noticeable decrease in publications focusing on traditional e-commerce models, as newer approaches integrating advanced technologies are gaining traction.
  2. Basic Data Analysis Techniques:
    Research centered around basic data analysis techniques is waning, likely due to the rise of more sophisticated methodologies such as machine learning and AI-driven analytics.
  3. Generic Service Quality Metrics:
    Studies that utilize generic service quality metrics without incorporating modern analytics or context-specific factors have become less prevalent, as there is a push towards more nuanced and industry-specific evaluations.
  4. Static User Satisfaction Studies:
    The focus on static user satisfaction studies is declining in favor of dynamic analyses that consider evolving user behaviors and experiences in real-time environments.

Similar Journals

KSII Transactions on Internet and Information Systems

Innovating Solutions in Internet Technology and Information Systems.
Publisher: KSII-KOR SOC INTERNET INFORMATIONISSN: 1976-7277Frequency: 6 issues/year

KSII Transactions on Internet and Information Systems is a leading academic journal dedicated to advancing the fields of Internet technology and information systems. Published by the KSII-Kor Soc Internet Information, this journal has established itself as a significant contributor to research since its inception in 2007, with a focus on innovative solutions and methodologies in computer networks and communications as well as information systems. With a Category Quartile of Q3 in both fields for 2023, it ranks in the 44th percentile among its peers according to Scopus, making it a reputable platform for authors to share their findings. While available in print, the journal also promotes open access, ensuring broad dissemination of research findings. The editorial team is committed to maintaining high scholarly standards and relevance, inviting contributions from researchers, professionals, and students eager to push the boundaries of knowledge in today's rapidly evolving digital landscape. For those engaged in or studying these dynamic fields, the KSII Transactions on Internet and Information Systems remains an invaluable resource for cutting-edge research.

International Journal of Web Services Research

Fostering Collaboration in Web Services Innovation
Publisher: IGI GLOBALISSN: 1545-7362Frequency: 1 issue/year

The International Journal of Web Services Research, published by IGI Global, is a premier forum dedicated to advancing research and innovation in the field of web services. With an ISSN of 1545-7362 and an E-ISSN of 1546-5004, this journal has steadily contributed to the discourse on computer networks, information systems, and software development since its inception in 2004. Based in the United States, the journal publishes high-quality research articles that delve into cutting-edge web service technologies and methodologies, making it an invaluable resource for researchers, professionals, and students alike. Although categorized in the Q4 quartile in 2023 across several classifications, its growing impact and relevance are reflected in its ongoing engagement with contemporary issues in the web services landscape. As an academic platform, it aims to provide a comprehensive understanding of the dynamics of web services and their implications for future technological advancements. Researchers are encouraged to contribute their findings to foster knowledge sharing and collaboration within this vital domain.

Documentation et Bibliotheques

Connecting theory and practice in library science.
Publisher: ASSOC AVANCEMENT SCIENCES TECHNIQUES DOCUMENTATIONISSN: 0315-2340Frequency: 4 issues/year

Documentation et Bibliothèques is a pivotal academic journal published by the Association pour l'Avancement des Sciences et Techniques de la Documentation, based in Montreal, Canada. Focusing on the fields of library science and documentation, this journal serves as a crucial platform for disseminating research and practical insights that drive innovation in information management and library services. Although it does not follow an open access model, it boasts a dedicated readership among researchers, professionals, and students who seek high-quality content in the realm of information science. With its commitment to advancing theoretical and empirical studies, Documentation et Bibliothèques remains an essential resource for navigating the evolving landscape of documentation and library services. For those interested in exploring how strategic documentation practices can enhance knowledge dissemination, this journal provides a wealth of valuable resources and scholarly articles.

Journal of Organizational and End User Computing

Innovating Insights into User-Centric Computing Practices
Publisher: IGI GLOBALISSN: 1546-2234Frequency: 4 issues/year

The Journal of Organizational and End User Computing, published by IGI Global, is a leading peer-reviewed outlet dedicated to exploring the intersection of organizational practices and user interfaces within the digital realm. With a robust ISSN of 1546-2234 and an E-ISSN of 1546-5012, the journal has established itself as a crucial resource for scholars and practitioners in the fields of Computer Science Applications, Human-Computer Interaction, and Strategy and Management. Recognized for its quality, the journal attained Q3 status in Computer Science Applications and Human-Computer Interaction, and Q2 status in Strategy and Management in 2023, reflecting its esteemed position in academic rankings. Operating from the heart of the United States, the journal has converged its focus from 2004 to 2024, making it a reliable source for cutting-edge research and industry trends. Although it does not offer open access, the Journal of Organizational and End User Computing remains an invaluable repository of knowledge, perfect for researchers, professionals, and students seeking to advance their understanding of organizational structures and user engagement in computing environments.

INFORMATION SYSTEMS MANAGEMENT

Elevating Research in Information Systems Management
Publisher: TAYLOR & FRANCIS INCISSN: 1058-0530Frequency: 4 issues/year

INFORMATION SYSTEMS MANAGEMENT is a premier academic journal published by Taylor & Francis Inc, focusing on the ever-evolving fields of Information Systems, Computer Science Applications, and Library and Information Sciences. With an impressive track record spanning over three decades since its inception in 1992, this journal is recognized in the top quartile (Q1) of its categories as of 2023, reflecting its influence and contribution to the research community. The journal holds commendable rankings in Scopus, positioned at #6 out of 280 in Library and Information Sciences, #44 out of 817 in Computer Science Applications, and #23 out of 394 in Information Systems, all showcasing its esteemed standing among peers. While the journal is not open access, it remains a vital resource for researchers, professionals, and students seeking to enhance their understanding of information systems management through high-quality, peer-reviewed articles that illuminate current trends, innovative technologies, and theoretical advancements in the field. With its dedicated commitment to scholarly excellence, INFORMATION SYSTEMS MANAGEMENT continues to be a leading platform for fostering knowledge dissemination and promoting academic dialogue.

IADIS-International Journal on Computer Science and Information Systems

Connecting Ideas, Inspiring Research in Computer Science
Publisher: IADISISSN: 1646-3692Frequency: 2 issues/year

IADIS-International Journal on Computer Science and Information Systems is a prominent platform dedicated to advancing research and knowledge in the field of computer science and information systems. Published by IADIS, this journal aims to disseminate innovative findings and theoretical advancements that address contemporary challenges and trends in technology. The journal fosters a rigorous peer-review process, ensuring that only high-quality research is shared with its audience, which includes researchers, professionals, and students from around the globe. Although the journal is not currently open access, it serves as a vital resource for those looking to deepen their understanding of the evolving landscape of computer science. The ISSN of this journal is 1646-3692, and it boasts a strong commitment to promoting interdisciplinary communication and collaboration in the realm of information technology, making it an essential read for anyone looking to stay at the forefront of this fast-paced field.

Digital Library Perspectives

Transforming Information Access in a Digital World
Publisher: EMERALD GROUP PUBLISHING LTDISSN: 2059-5816Frequency: 4 issues/year

Digital Library Perspectives, published by Emerald Group Publishing Ltd, is a pivotal journal in the dynamic fields of Education, Information Systems, and Library and Information Sciences. With an impressive Scopus ranking that places it in the Q1 category for Library and Information Sciences and Q2 for both Education and Information Systems, this journal has established itself as a significant resource for scholars and practitioners alike. The journal's ISSN is 2059-5816 and its E-ISSN is 2054-1694, facilitating broad accessibility to cutting-edge research and innovative practices within digital library environments. Published since 2016, it continues to offer a platform for the exploration of emerging trends, challenges, and technologies affecting digital libraries and information services. Researchers, professionals, and students will find that the journal not only highlights critical advancements but also fosters discussions around best practices and future directions in the industry. While it operates under a subscription model, it remains a crucial contributor to the scholarly dialogue in this essential sector.

PRODUCTION AND OPERATIONS MANAGEMENT

Shaping the Future of Operations Management
Publisher: SAGE PUBLICATIONS INCISSN: 1059-1478Frequency: 12 issues/year

PRODUCTION AND OPERATIONS MANAGEMENT is a leading academic journal published by SAGE Publications Inc., focusing on the dynamic fields of production and operations management. With its ISSN 1059-1478 and E-ISSN 1937-5956, this esteemed journal caters to a global audience of researchers, practitioners, and students in the United States and beyond. Recognized for its high impact, it boasts a Q1 category ranking in crucial areas such as Industrial and Manufacturing Engineering, Management of Technology and Innovation, and Management Science and Operations Research as of 2023. This impressive standing underlines its commitment to publishing groundbreaking research that informs best practices and paves the way for innovation within the industry. The journal is particularly instrumental in fostering the exchange of knowledge and insights that drive operational efficiency and effectiveness in a rapidly evolving technological landscape. Despite the absence of an open access option, the journal maintains a significant academic presence, ensuring that vital research remains accessible to a dedicated readership. With coverage spanning from 1992 to 2024, PRODUCTION AND OPERATIONS MANAGEMENT is an essential resource for those seeking to advance their understanding and application of principles that shape production and operational frameworks.

International Journal of Services Technology and Management

Advancing service technology for a smarter tomorrow.
Publisher: INDERSCIENCE ENTERPRISES LTDISSN: 1460-6720Frequency: 6 issues/year

International Journal of Services Technology and Management (ISSN: 1460-6720, E-ISSN: 1741-525X), published by InderScience Enterprises Ltd, is an esteemed academic journal dedicated to the exploration of innovative services technology and its management. Based in the United Kingdom, this journal has been a crucial platform for disseminating research since its inception in 2000 and continues to engage with evolving trends, bridging the gap between academic theory and practical application in a variety of fields, including computer science, marketing, and strategic management. Though currently ranked in the fourth quartile across various categories, the journal's commitment to quality and relevance has potential to contribute significantly to its respective domains, inviting contributions from researchers and practitioners keen to enhance service delivery through technology. Published with the goal of fostering interdisciplinary collaboration, it provides a forum for ideas that are foundational to advancing knowledge in service management strategies. As the journal progresses towards 2024, it remains poised to adapt and respond to the challenges and innovations of the modern service landscape.

Journal of Web Engineering

Exploring Innovative Practices in Web Engineering
Publisher: RIVER PUBLISHERSISSN: 1540-9589Frequency: 8 issues/year

The Journal of Web Engineering, published by RIVER PUBLISHERS, serves as a pivotal platform for researchers, professionals, and students interested in the expanding fields of web technologies and engineering. Since its inception in 2008, this journal has dedicated itself to advancing knowledge and promoting innovative practices in Computer Networks and Communications, Information Systems, and Software Engineering. With an impressive convergence of research up to 2024, its Q3 quartile ranking in both Computer Networks and Communications and Information Systems reflects the journal's commitment to the dissemination of high-quality, impactful research. Although it operates as a traditional access journal, it allows for vital contributions to be shared widely among a diverse readership. The Journal of Web Engineering's rankings in Scopus, including a percentile placement of 28th in Computer Networks and Communications, demonstrate its relevance and growing significance in the academic landscape. As the digital world continuously evolves, this journal remains a crucial resource for exploring the latest advancements and theoretical reflections within the realm of web engineering.