International Journal of Services Technology and Management
Scope & Guideline
Transforming ideas into impactful service solutions.
Introduction
Aims and Scopes
- Service Innovation and Development:
The journal emphasizes research on new service development processes, particularly in the context of e-commerce and digital services, highlighting methodologies that integrate technology into service delivery. - Sustainability and Corporate Responsibility:
A significant focus is placed on sustainability practices within service industries, including the impacts of corporate social responsibility (CSR) on consumer behavior and operational practices. - Customer Experience and Acceptance:
The journal explores themes around customer engagement, satisfaction, and the acceptance of new service technologies, such as unmanned stores and mobile banking, reflecting the evolving consumer landscape. - Technology Integration in Services:
Research on how various technologies, including IoT and data analytics, are integrated into service processes is a core area, examining their impact on efficiency and service quality. - Collaboration and Knowledge Sharing:
The journal addresses the dynamics of collaboration between businesses and consumers, as well as the role of knowledge sharing in enhancing service innovation and performance.
Trending and Emerging
- Decarbonization and Sustainability in Services:
A growing emphasis on sustainability and decarbonization strategies within service sectors, particularly in industries like automotive and retail, reflects an increasing awareness of environmental impacts and consumer preferences. - Digital Transformation in Service Delivery:
There is a marked trend towards researching digital transformation, particularly in the context of e-commerce and mobile commerce, as businesses adapt to changing consumer demands for digital services. - Use of Advanced Analytics and AI in Services:
The integration of advanced analytics, AI, and machine learning in service processes is gaining traction, highlighting the importance of data-driven decision-making and operational efficiency in service management. - Service Ecosystems and Collaborative Practices:
Emerging research on industrial service ecosystems and collaborative practices among stakeholders indicates a shift towards understanding the interconnectedness of services and their broader impacts on industry. - Consumer Acceptance of Innovative Service Models:
There is a rising focus on understanding how consumers accept and engage with innovative service models, such as unmanned stores and smart parking solutions, which are indicative of the changing landscape of consumer interactions.
Declining or Waning
- Traditional Manufacturing Practices:
Research that focuses solely on traditional manufacturing practices without the integration of advanced technologies is becoming less frequent, as the journal shifts towards more technology-driven service models. - Basic Consumer Behavior Studies:
Studies that examine basic consumer behavior without the context of technology or service innovation are appearing less frequently, indicating a move towards more complex analyses that incorporate modern service technologies. - Generic E-Service Delivery Models:
The exploration of generic e-service delivery models without specific technological applications or innovations is declining, suggesting a preference for research that ties directly into emerging technologies and practices.
Similar Journals
Journal of Service Theory and Practice
Unlocking New Perspectives on Service ProcessesJournal of Service Theory and Practice is a leading academic journal published by Emerald Group Publishing Ltd, specializing in the dynamic and interdisciplinary field of service management. With its ISSN of 2055-6225 and an impressive Q1 ranking in Strategy and Management, this journal is dedicated to advancing the theoretical and practical understanding of service processes and innovations. The journal has been a vital resource since its inception in 2015 and aims to contribute profound insights to researchers, professionals, and students alike. Its commitment to open access ensures a wider dissemination of knowledge, fostering collaboration and engagement within the community. The Journal of Service Theory and Practice ranks in the 80th percentile within its Scopus category, reflecting its significance and impact in the broader fields of business and management. As the service economy continues to grow, this publication stands at the forefront, offering valuable perspectives that shape the future of service management.
Innovative Marketing
Transforming Marketing Through Innovative ResearchInnovative Marketing, with ISSN 1814-2427 and E-ISSN 1816-6326, is a prestigious open-access journal published by LLC CPC BUSINESS PERSPECTIVES since 2005, located in Sumy, Ukraine. It serves as a pivotal platform for researchers, professionals, and academics focusing on the dynamic intersections of marketing, technology, and innovation. With a commitment to advancing contemporary marketing practices, the journal's scope encompasses a rich range of topics, positioning it within impressive category quartiles—ranked Q3 in Economics, Econometrics and Finance, Management of Technology and Innovation, and Marketing as of 2023. The journal's stature is further affirmed by its Scopus rankings, achieving a percentile of 80th in Social Sciences - Law and 70th in Social Sciences - Social Sciences (miscellaneous). By offering open access to research, Innovative Marketing seeks to facilitate meaningful dialogue and disseminate knowledge that informs and inspires the marketing community globally. Join us in shaping the future of marketing innovation!
Utilities Policy
Shaping the Future of Utilities PolicyUtilities Policy is a leading academic journal published by Elsevier Ltd, focusing on the dynamic fields of business, law, economics, and public policy related to utilities management. Since its inception in 1990, this journal has provided a platform for critical discourse surrounding the intersection of utility services, governance, and regulatory frameworks. With an impressive impact factor reflective of its scholarly influence, it ranks in the Q1 quartile across multiple categories, highlighting its significance in Business and International Management, Development, Sociology, and Political Science. The journal serves as a vital resource for researchers, professionals, and students seeking to explore innovative solutions and policy developments within the utilities sector. While primarily available through subscription, Utilities Policy continues to foster a rich academic dialogue by featuring high-quality empirical and theoretical research that addresses emerging challenges in utility services on a global scale.
International Journal of Public Administration in the Digital Age
Innovating Governance for a Digital FutureInternational Journal of Public Administration in the Digital Age, published by IGI Global, serves as a vital platform for scholarly discourse in the evolving landscape of digital public administration. With an ISSN of 2334-4520 and E-ISSN of 2334-4539, the journal addresses critical issues at the intersection of technology and governance, exploring innovative practices and implications arising from digital transformation in the public sector. Despite its emergence between 2019 and 2021, and a recent revival in 2023, the journal has achieved commendable rankings, including Q3 in Library and Information Sciences and notable positions in both Public Administration and Computer Science Applications. Researchers and practitioners will benefit from its insights, as it tackles pressing questions about digital engagement, transparency, and the efficacy of public services. With access options tailored for a diverse audience, the journal aims to foster an inclusive environment for knowledge creation and dissemination, making it an essential resource for anyone invested in the future of public administration.
International Journal of Hospitality Management
Exploring New Frontiers in Hospitality ExcellenceThe International Journal of Hospitality Management, published by Elsevier Science Ltd, stands at the forefront of research in the fields of hospitality, tourism, and leisure management. With its ISSN 0278-4319 and E-ISSN 1873-4693, this esteemed journal has been disseminating critical insights and innovative research since 1982 and continues to do so through 2024. Notably recognized in the Q1 category for both Strategy and Management as well as Tourism, Leisure, and Hospitality Management in 2023, it ranks impressively within the top tiers of its fields: 6th out of 478 and 4th out of 146, respectively, according to Scopus rankings. The journal is dedicated to enhancing academic discourse and practical applications in hospitality management through rigorous peer-reviewed articles, case studies, and reviews. Although it does not currently offer Open Access, the importance of its contributions to advancing knowledge within hospitality and tourism makes it a vital resource for researchers, industry professionals, and students looking to deepen their understanding and practice in these dynamic sectors.
SERVICE INDUSTRIES JOURNAL
Advancing the Frontiers of Service ManagementSERVICE INDUSTRIES JOURNAL is a leading academic publication dedicated to advancing knowledge in the fields of management, strategy, and innovation within the service sector. Published by Routledge Journals, Taylor & Francis Ltd, this esteemed journal has established itself as a key resource for researchers and professionals alike, evidenced by its impressive Q1 quartile rankings in both Management of Technology and Innovation and Strategy and Management categories. With a Scopus rank of #4 out of 289 in its pertinent field, and a 97th percentile rank in strategy, the journal offers a platform for rigorous empirical research, comprehensive theoretical discussions, and practical insights. Although it does not currently offer open access options, the journal's commitment to quality and relevance makes it indispensable for anyone aiming to understand and navigate the complexities of service industries. As the journal continues to publish high-impact research from its inception in 1983 to the present, it remains a cornerstone for scholars and practitioners striving to innovate and enhance strategic frameworks within the service domain.
Digital Library Perspectives
Innovating Education through Digital PerspectivesDigital Library Perspectives, published by Emerald Group Publishing Ltd, is a pivotal journal in the dynamic fields of Education, Information Systems, and Library and Information Sciences. With an impressive Scopus ranking that places it in the Q1 category for Library and Information Sciences and Q2 for both Education and Information Systems, this journal has established itself as a significant resource for scholars and practitioners alike. The journal's ISSN is 2059-5816 and its E-ISSN is 2054-1694, facilitating broad accessibility to cutting-edge research and innovative practices within digital library environments. Published since 2016, it continues to offer a platform for the exploration of emerging trends, challenges, and technologies affecting digital libraries and information services. Researchers, professionals, and students will find that the journal not only highlights critical advancements but also fosters discussions around best practices and future directions in the industry. While it operates under a subscription model, it remains a crucial contributor to the scholarly dialogue in this essential sector.
Journal of Hospitality Marketing & Management
Exploring the Future of Marketing in the Hospitality Industry.The Journal of Hospitality Marketing & Management, published by ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, is an esteemed scholarly platform dedicated to advancing the understanding of marketing and management practices within the hospitality industry. With an ISSN of 1936-8623 and E-ISSN 1936-8631, this journal has established itself as a premier resource for researchers, practitioners, and students alike, maintaining a Q1 ranking across multiple categories such as Management Information Systems, Marketing, and Tourism, Leisure and Hospitality Management. The journal serves as a vital forum for innovative research and insightful contributions, making it indispensable for those looking to stay at the forefront of developments in hospitality marketing strategies and operational management. With its impressive Scopus rankings, including a remarkable rank of #4 in Marketing and #3 in Management Information Systems, the Journal of Hospitality Marketing & Management not only upholds rigorous academic standards but also actively interfaces with practitioners in the industry, ensuring that its findings are relevant and applicable. Given its continuous evolution and converged years spanning from 2010 to 2024, this journal is committed to reflecting and shaping the future of hospitality marketing and management in an increasingly complex global context.
JOURNAL OF TECHNOLOGY IN HUMAN SERVICES
Advancing Solutions at the Intersection of Tech and HumanityJOURNAL OF TECHNOLOGY IN HUMAN SERVICES is a premier academic journal published by Routledge Journals, Taylor & Francis Ltd, focusing on the dynamic intersection of technology and human services. With an ISSN of 1522-8835 and an E-ISSN of 1522-8991, this journal serves as a vital resource for researchers, practitioners, and students dedicated to exploring innovative solutions that advance social services through technology. As a Q2 ranked journal in multiple categories including Computer Networks and Communications, Health (social science), and Social Sciences (miscellaneous), it occupies a prominent position within the academic landscape, reflecting its commitment to high-quality research and impactful scholarship. The journal publishes original research articles, critical reviews, and case studies, facilitating the exchange of ideas and fostering collaboration among a diverse readership. With a strong focus on contemporary challenges and developments from 1996 to 2024, the JOURNAL OF TECHNOLOGY IN HUMAN SERVICES stands as an essential platform for advancing knowledge and practice at the nexus of technology and social service fields.
International Journal of Web Services Research
Navigating the Future of Information SystemsThe International Journal of Web Services Research, published by IGI Global, is a premier forum dedicated to advancing research and innovation in the field of web services. With an ISSN of 1545-7362 and an E-ISSN of 1546-5004, this journal has steadily contributed to the discourse on computer networks, information systems, and software development since its inception in 2004. Based in the United States, the journal publishes high-quality research articles that delve into cutting-edge web service technologies and methodologies, making it an invaluable resource for researchers, professionals, and students alike. Although categorized in the Q4 quartile in 2023 across several classifications, its growing impact and relevance are reflected in its ongoing engagement with contemporary issues in the web services landscape. As an academic platform, it aims to provide a comprehensive understanding of the dynamics of web services and their implications for future technological advancements. Researchers are encouraged to contribute their findings to foster knowledge sharing and collaboration within this vital domain.