Journal of Hospitality and Tourism Insights
Scope & Guideline
Driving Change Through Empirical Findings and Industry Relevance
Introduction
Aims and Scopes
- Sustainability in Hospitality and Tourism:
The journal consistently emphasizes the importance of sustainable practices, including eco-friendly initiatives and green human resource management, reflecting a growing concern for environmental stewardship in the industry. - Consumer Behavior and Experience:
Research often investigates consumer attitudes, behaviors, and experiences in various hospitality and tourism settings, aiming to understand factors influencing customer satisfaction, loyalty, and decision-making. - Innovative Practices and Technology Adoption:
A core focus on the adoption of new technologies, such as AI and smart tourism applications, highlighting their impact on operational efficiency and customer engagement. - Employee Engagement and Organizational Behavior:
The journal explores themes related to employee well-being, job satisfaction, and leadership styles, recognizing the critical role of human resources in delivering exceptional service in the hospitality industry. - Crisis Management and Recovery Strategies:
In light of recent global challenges, the journal addresses crisis management strategies, particularly in the aftermath of COVID-19, providing insights into recovery and resilience in the hospitality sector.
Trending and Emerging
- Digital Transformation and Technology Integration:
There is a growing emphasis on how digital technologies, including AI and virtual reality, are transforming customer experiences and operational practices within the hospitality sector. - Sustainable Development Goals (SDGs) in Tourism:
Research increasingly aligns with the UN's Sustainable Development Goals, focusing on how the tourism industry can contribute positively to sustainable development and community well-being. - Health and Safety Protocols Post-COVID-19:
In the wake of the pandemic, there is a strong focus on health and safety measures in hospitality, exploring their impact on consumer behavior and industry recovery. - Experiential and Emotional Tourism:
A trend towards understanding the emotional and experiential aspects of tourism, including the role of nostalgia and memorable experiences in shaping consumer behavior and brand loyalty. - Diversity, Equity, and Inclusion (DEI):
Emerging research highlights the importance of DEI in hospitality and tourism, examining how inclusive practices can enhance employee engagement and customer satisfaction.
Declining or Waning
- Traditional Marketing Strategies:
There is a noticeable decrease in research focusing on conventional marketing techniques, as the industry shifts towards digital marketing and social media strategies that resonate more with contemporary consumer behavior. - General Economic Impact Studies:
While economic considerations remain important, there is a waning interest in broad economic impact studies without a specific focus on hospitality or tourism, as more nuanced and specialized research takes precedence. - Static Models of Consumer Decision-Making:
Research using static models that do not account for the dynamic nature of consumer behavior and market changes is becoming less common, as scholars increasingly adopt more interactive and adaptive approaches. - Cultural Tourism Studies:
Although cultural tourism remains relevant, there is a noticeable decline in studies that do not integrate contemporary themes like sustainability or technology, leading to a narrower focus on cultural aspects alone. - Single-Dimensional Employee Satisfaction Research:
Research solely focused on employee satisfaction without considering broader organizational behavior or engagement strategies is decreasing, as a more holistic view of employee experience gains traction.
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