Cornell Hospitality Quarterly
Scope & Guideline
Advancing the Future of Hospitality Research
Introduction
Aims and Scopes
- Customer Experience and Engagement:
The journal emphasizes research on customer interactions within hospitality settings, exploring factors that influence satisfaction, loyalty, and repurchase intentions. - Employee Well-Being and Management Practices:
A significant focus is placed on employee engagement, motivation, and the impact of leadership styles on workforce performance and satisfaction. - Economic and Financial Analysis of Hospitality Operations:
The journal includes studies that analyze financial performance metrics, investment strategies, and the economic impacts of hospitality and tourism businesses. - Sustainable Practices and Corporate Responsibility:
Research on sustainable development, ethical practices, and corporate social responsibility within hospitality and tourism is a core area of interest. - Innovative Technologies in Hospitality:
The journal explores the role of emerging technologies, such as mobile applications and AI, in transforming customer experiences and operational efficiencies. - Public Policy and Regulatory Frameworks:
Papers often address the implications of public policy on the hospitality industry, examining how regulations impact operations and consumer behavior.
Trending and Emerging
- Impact of COVID-19 on Hospitality Operations:
Several studies focus on the operational and strategic adaptations made by the hospitality industry in response to the COVID-19 pandemic, including crisis management and recovery strategies. - Diversity, Equity, and Inclusion (DEI) Initiatives:
There is an increasing emphasis on research addressing DEI issues within hospitality workplaces, exploring the effects of diversity on employee engagement and customer service. - Technology-Enhanced Customer Experiences:
Research is trending towards the integration of technology in enhancing customer experiences, including the use of AI, mobile applications, and automation in service delivery. - Sustainability and Ethical Consumption:
Emerging themes include the exploration of sustainable practices and consumer preferences for ethical consumption in hospitality and tourism. - Consumer Behavior in the Sharing Economy:
There is a growing interest in understanding consumer behaviors in peer-to-peer accommodation and other sharing economy platforms, particularly post-pandemic.
Declining or Waning
- Traditional Marketing Strategies:
Research focusing on conventional marketing tactics has seen a decline, as the industry increasingly turns to digital and experiential marketing approaches. - Generalized Service Quality Assessments:
There is a noticeable reduction in studies that employ broad service quality assessments without specific contextual applications, as more targeted research gains traction. - Static Employee Training Models:
The exploration of static or one-size-fits-all training programs for hospitality employees is declining, with a shift towards more dynamic, tailored approaches to training and development. - Historical Analysis of Hospitality Practices:
Research that solely focuses on historical practices in hospitality without linking to contemporary implications is becoming less frequent, as the field emphasizes current trends and future directions. - Generic Technology Adoption Studies:
Papers that simply discuss technology adoption without addressing specific applications or impacts on service delivery are waning, as more nuanced analyses are favored.
Similar Journals
International Journal of Hospitality Management
Shaping the Landscape of Global Hospitality ManagementThe International Journal of Hospitality Management, published by Elsevier Science Ltd, stands at the forefront of research in the fields of hospitality, tourism, and leisure management. With its ISSN 0278-4319 and E-ISSN 1873-4693, this esteemed journal has been disseminating critical insights and innovative research since 1982 and continues to do so through 2024. Notably recognized in the Q1 category for both Strategy and Management as well as Tourism, Leisure, and Hospitality Management in 2023, it ranks impressively within the top tiers of its fields: 6th out of 478 and 4th out of 146, respectively, according to Scopus rankings. The journal is dedicated to enhancing academic discourse and practical applications in hospitality management through rigorous peer-reviewed articles, case studies, and reviews. Although it does not currently offer Open Access, the importance of its contributions to advancing knowledge within hospitality and tourism makes it a vital resource for researchers, industry professionals, and students looking to deepen their understanding and practice in these dynamic sectors.
Quality-Access to Success
Unlocking Potential through Quality InsightsQuality-Access to Success is a distinguished journal published by SOC ROMANA PENTRU ASIGURAREA CALITATII, specialized in the fields of business, management, and international management. With an ISSN of 1582-2559 and E-ISSN of 2668-4861, this journal serves as a critical platform for academic discourse, focusing on the intersection of quality management and organizational performance. Despite its current classification in Q4 across its respective categories, the journal has demonstrated a commitment to fostering innovative research and promoting best practices in quality assurance within various industries. As it transitions into its converged years spanning from 2009 to 2024, Quality-Access to Success stands as a valuable resource for researchers, professionals, and students striving to enhance their understanding of quality management. By offering open access options and aiming to broaden its impact within the business and management arenas, this journal is poised to contribute significantly to the evolving landscape of quality assurance and management studies.
Service Business
Exploring Innovations in Service Business DynamicsService Business, published by SPRINGER HEIDELBERG, is a leading academic journal that has been at the forefront of research in the fields of business and international management since its inception in 2007. With an impressive Impact Factor and maintaining a Q1 category ranking in Business and International Management, this journal provides a vital platform for scholars and professionals to explore and disseminate advanced theories, empirical studies, and practical case analyses related to service management. The journal's commitment to high-quality, peer-reviewed research is reflected in its Scopus ranking, where it ranks 59th in Business and International Management and 74th in Strategy and Management, placing it within the top echelon of its field. Although it currently does not offer Open Access, Service Business remains crucial for anyone interested in understanding the complexities and innovations in service sector dynamics. Researchers, practitioners, and students alike will find a rich resource for insights and developments that shape the future of service-oriented business practices.
International Journal of Bank Marketing
Navigating market dynamics in the world of finance.International Journal of Bank Marketing, published by EMERALD GROUP PUBLISHING LTD, stands as a premier platform since 1983 for advancing the field of bank marketing and financial services. With an esteemed Q1 ranking in Marketing and a commendable Scopus rank of 33 out of 210, this journal highlights significant research that shapes the marketing strategies and operational practices of banking institutions globally. Its focus encompasses current trends, consumer behavior, and innovative marketing practices within the financial sector, making it an essential read for researchers, professionals, and students eager to expand their understanding of market dynamics. Though not an open access publication, its rigorous peer-reviewed articles, available to subscribers, ensure high-quality contributions that push the boundaries of academic inquiry and practical application. The journal's influence continues to grow, prompting critical discourse and inspiring future research in this vital area of study.
Tourism & Management Studies
Shaping the Future of Tourism Through Rigorous ResearchTourism & Management Studies is an esteemed open-access journal published by the Escola Superior Gestão, Hotelaria & Turismo, Universidade do Algarve, Portugal, dedicated to advancing the fields of tourism management and hospitality studies. With an ISSN of 2182-8458 and E-ISSN 2182-8466, the journal has made its scholarly content freely accessible since 2011, promoting wider dissemination and engagement with current research. In 2023, it attained a Q2 ranking in Business, Management and Accounting (miscellaneous) and a Q3 ranking in Tourism, Leisure and Hospitality Management, reflecting its significant impact within these domains. The journal's dedication to quality research is underscored by its Scopus rankings, placing it in the 68th percentile for business-related studies and the 48th percentile for tourism management, thus serving as a vital resource for researchers, professionals, and students aiming to engage with contemporary discussions and innovations in tourism and management practices. Through rigorous peer-review and a commitment to academic excellence, Tourism & Management Studies not only contributes to the theoretical frameworks of the discipline but also addresses practical challenges in the evolving landscape of tourism and hospitality.
Tourism and Hospitality Management-Croatia
Pioneering Knowledge in Tourism and Hospitality ManagementTourism and Hospitality Management-Croatia, published by the University of Rijeka, Faculty of Tourism & Hospitality Management, is a distinguished open access journal dedicated to advancing research and practice within the fields of tourism and hospitality. Since its inception, the journal has contributed significantly to the academic community by providing a platform for innovative research that addresses pivotal issues in tourism, leisure, and hospitality management. With an ISSN of 1330-7533 and an E-ISSN of 1847-3377, it boasts an impact factor reflecting its growing recognition, particularly within its 2023 Scopus rankings—placing it at #418 in Geography, Planning and Development, and #104 in Tourism, Leisure, and Hospitality Management. Operating from its base in Opatija, Croatia, the journal encourages submissions that foster a comprehensive understanding of tourism dynamics and hospitality services, offering readers valuable insights into current trends and future directions. As an open access journal since 2011, it ensures wide dissemination of research findings, making significant contributions to the body of knowledge and serving as an essential resource for researchers, professionals, and students alike.
SERVICE INDUSTRIES JOURNAL
Elevating Standards in Service Sector ScholarshipSERVICE INDUSTRIES JOURNAL is a leading academic publication dedicated to advancing knowledge in the fields of management, strategy, and innovation within the service sector. Published by Routledge Journals, Taylor & Francis Ltd, this esteemed journal has established itself as a key resource for researchers and professionals alike, evidenced by its impressive Q1 quartile rankings in both Management of Technology and Innovation and Strategy and Management categories. With a Scopus rank of #4 out of 289 in its pertinent field, and a 97th percentile rank in strategy, the journal offers a platform for rigorous empirical research, comprehensive theoretical discussions, and practical insights. Although it does not currently offer open access options, the journal's commitment to quality and relevance makes it indispensable for anyone aiming to understand and navigate the complexities of service industries. As the journal continues to publish high-impact research from its inception in 1983 to the present, it remains a cornerstone for scholars and practitioners striving to innovate and enhance strategic frameworks within the service domain.
Journal of Hospitality Marketing & Management
Empowering Hospitality Professionals with Cutting-Edge Research.The Journal of Hospitality Marketing & Management, published by ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, is an esteemed scholarly platform dedicated to advancing the understanding of marketing and management practices within the hospitality industry. With an ISSN of 1936-8623 and E-ISSN 1936-8631, this journal has established itself as a premier resource for researchers, practitioners, and students alike, maintaining a Q1 ranking across multiple categories such as Management Information Systems, Marketing, and Tourism, Leisure and Hospitality Management. The journal serves as a vital forum for innovative research and insightful contributions, making it indispensable for those looking to stay at the forefront of developments in hospitality marketing strategies and operational management. With its impressive Scopus rankings, including a remarkable rank of #4 in Marketing and #3 in Management Information Systems, the Journal of Hospitality Marketing & Management not only upholds rigorous academic standards but also actively interfaces with practitioners in the industry, ensuring that its findings are relevant and applicable. Given its continuous evolution and converged years spanning from 2010 to 2024, this journal is committed to reflecting and shaping the future of hospitality marketing and management in an increasingly complex global context.
Journal of Service Management
Bridging Theory and Practice in Service-Oriented FieldsJournal of Service Management, published by Emerald Group Publishing Ltd, stands at the forefront of research in the interdisciplinary fields of service management, strategy, and tourism, leisure, and hospitality management. With an impressive 2023 impact ranking placing it in the Q1 quartile across multiple categories—including Business, Management, and Accounting (miscellaneous), Strategy and Management, and Tourism, Leisure and Hospitality—this journal is a vital resource for academics and practitioners alike. The journal's commitment to advancing knowledge since 2009 is reflected in its high Scopus rankings, securing positions in the 99th and 98th percentiles for Business and Strategy, respectively. Available in both print and Open Access formats, the Journal of Service Management encourages the dissemination and application of innovative practices and research findings in service-oriented industries. By fostering dialogue and collaboration among scholars and industry professionals, the journal significantly contributes to the evolution of service management as a critical field of study.
International Journal of Services Technology and Management
Exploring the intersection of technology and service excellence.International Journal of Services Technology and Management (ISSN: 1460-6720, E-ISSN: 1741-525X), published by InderScience Enterprises Ltd, is an esteemed academic journal dedicated to the exploration of innovative services technology and its management. Based in the United Kingdom, this journal has been a crucial platform for disseminating research since its inception in 2000 and continues to engage with evolving trends, bridging the gap between academic theory and practical application in a variety of fields, including computer science, marketing, and strategic management. Though currently ranked in the fourth quartile across various categories, the journal's commitment to quality and relevance has potential to contribute significantly to its respective domains, inviting contributions from researchers and practitioners keen to enhance service delivery through technology. Published with the goal of fostering interdisciplinary collaboration, it provides a forum for ideas that are foundational to advancing knowledge in service management strategies. As the journal progresses towards 2024, it remains poised to adapt and respond to the challenges and innovations of the modern service landscape.