Journal of Quality Assurance in Hospitality & Tourism
Scope & Guideline
Advancing Quality Assurance for a Thriving Industry
Introduction
Aims and Scopes
- Quality Assurance Mechanisms:
The journal focuses on various mechanisms and frameworks for ensuring quality in hospitality and tourism services, including service quality models, customer satisfaction metrics, and performance evaluation techniques. - Consumer Behavior Insights:
Research on consumer behavior, preferences, and satisfaction levels is central to the journal, providing insights into how service quality impacts customer loyalty and overall experience. - Sustainability and Responsible Tourism:
The journal emphasizes sustainable practices within the hospitality and tourism industries, exploring how responsible tourism can enhance quality and contribute to community well-being. - Technological Innovations:
There is a strong focus on the role of technology, including digital tools, AI, and virtual reality, in improving service delivery, customer engagement, and operational efficiency in hospitality and tourism. - Cultural and Social Dimensions:
Research exploring the cultural, social, and emotional aspects of tourism experiences is highlighted, examining how these dimensions affect satisfaction and loyalty. - Crisis Management and Recovery:
The journal addresses the impact of crises, such as the COVID-19 pandemic, on the hospitality and tourism sectors, focusing on recovery strategies and resilience building.
Trending and Emerging
- Impact of Technology on Service Delivery:
There is a growing emphasis on how technological innovations, such as AI and virtual reality, are transforming service delivery and customer engagement in hospitality and tourism. - Sustainable and Responsible Tourism Practices:
Research on sustainability practices and their impact on service quality and customer satisfaction is increasingly prominent, highlighting the industry's response to environmental and social challenges. - Post-Pandemic Recovery Strategies:
Studies addressing recovery strategies following the COVID-19 pandemic are trending, focusing on resilience, crisis management, and adapting to new consumer behaviors. - Cultural and Experiential Tourism:
A notable increase in research on cultural tourism and experiential aspects of travel showcases the importance of emotional and immersive experiences for tourists. - Consumer Behavior and Engagement in Digital Spaces:
There is an emerging focus on understanding consumer behavior in the context of digital interactions, particularly through social media and online platforms, influencing travel decisions and brand loyalty. - Health and Wellness Tourism:
Research exploring health and wellness tourism, particularly in light of the pandemic, is gaining traction as consumers prioritize well-being during travel.
Declining or Waning
- Traditional Marketing Strategies:
Research focused on conventional marketing strategies for hospitality and tourism has decreased, as the field increasingly emphasizes digital marketing and social media engagement. - Basic Service Quality Assessments:
Studies that merely assess basic service quality without integrating advanced models or customer experience frameworks have become less frequent, indicating a shift towards more nuanced analyses. - Historical Tourism Studies:
The focus on historical tourism studies, while still relevant, has waned in favor of contemporary issues such as sustainability and technology adoption. - Generic Customer Satisfaction Surveys:
Research using generic customer satisfaction surveys without specific contextual or industry relevance is declining, as scholars seek more tailored and insightful methodologies. - Employee Satisfaction in Isolation:
While employee satisfaction remains an important topic, studies that do not connect employee experiences to overall service quality and customer satisfaction are becoming less common.
Similar Journals
SERVICE INDUSTRIES JOURNAL
Elevating Standards in Service Sector ScholarshipSERVICE INDUSTRIES JOURNAL is a leading academic publication dedicated to advancing knowledge in the fields of management, strategy, and innovation within the service sector. Published by Routledge Journals, Taylor & Francis Ltd, this esteemed journal has established itself as a key resource for researchers and professionals alike, evidenced by its impressive Q1 quartile rankings in both Management of Technology and Innovation and Strategy and Management categories. With a Scopus rank of #4 out of 289 in its pertinent field, and a 97th percentile rank in strategy, the journal offers a platform for rigorous empirical research, comprehensive theoretical discussions, and practical insights. Although it does not currently offer open access options, the journal's commitment to quality and relevance makes it indispensable for anyone aiming to understand and navigate the complexities of service industries. As the journal continues to publish high-impact research from its inception in 1983 to the present, it remains a cornerstone for scholars and practitioners striving to innovate and enhance strategic frameworks within the service domain.
Worldwide Hospitality and Tourism Themes
Navigating the Interactions of Hospitality and DevelopmentWorldwide Hospitality and Tourism Themes, published by Emerald Group Publishing Ltd, stands as a leading forum in the fields of Development, Management, and Hospitality, with a specific focus on the dynamic interactions within the tourism sector. With an ISSN of 1755-4217 and an E-ISSN of 1755-4225, this esteemed journal boasts a commendable impact, categorizing itself within the Q2 and Q3 quartiles across various relevant categories in 2023. Spanning from 2009 to 2024, its accessible contributions rank favorably within the Scopus metrics, showcasing its commitment to advancing research in social sciences and environmental management while appealing to a wide audience of researchers, professionals, and students. Although it currently operates under a traditional access model, the journal's rich repository of themes, discussions, and case studies promises to inspire innovative practices and policies, positioning it as an essential read for those invested in the ever-evolving landscape of hospitality and tourism.
International Journal of Hospitality & Tourism Administration
Exploring Innovations in Hospitality and Tourism ManagementInternational Journal of Hospitality & Tourism Administration is a prominent peer-reviewed journal published by ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, dedicated to advancing knowledge in the fields of hospitality and tourism management. With an impressive Q2 ranking in the Tourism, Leisure and Hospitality Management category and a Scopus rank of #46 out of 146, this journal is essential for researchers and professionals seeking to explore the latest trends, challenges, and innovations in the industry. Established in 2000 and continuing through 2024, the journal serves as a vital platform for disseminating high-quality research that shapes policy and practice. Though currently not open access, it provides invaluable insights into emerging topics, quantitative and qualitative research methodologies, and comprehensive reviews, making it a key resource for students and academics alike. Its commitment to fostering an understanding of the dynamic interplay between hospitality and tourism ensures that it remains a crucial element in the academic discourse of these ever-evolving fields.
Tourism & Management Studies
Exploring Innovations in Hospitality and Tourism StudiesTourism & Management Studies is an esteemed open-access journal published by the Escola Superior Gestão, Hotelaria & Turismo, Universidade do Algarve, Portugal, dedicated to advancing the fields of tourism management and hospitality studies. With an ISSN of 2182-8458 and E-ISSN 2182-8466, the journal has made its scholarly content freely accessible since 2011, promoting wider dissemination and engagement with current research. In 2023, it attained a Q2 ranking in Business, Management and Accounting (miscellaneous) and a Q3 ranking in Tourism, Leisure and Hospitality Management, reflecting its significant impact within these domains. The journal's dedication to quality research is underscored by its Scopus rankings, placing it in the 68th percentile for business-related studies and the 48th percentile for tourism management, thus serving as a vital resource for researchers, professionals, and students aiming to engage with contemporary discussions and innovations in tourism and management practices. Through rigorous peer-review and a commitment to academic excellence, Tourism & Management Studies not only contributes to the theoretical frameworks of the discipline but also addresses practical challenges in the evolving landscape of tourism and hospitality.
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE
Pioneering Insights in Quality ManagementTOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, an esteemed journal published by Routledge Journals, Taylor & Francis Ltd, serves as a crucial platform for the dissemination of innovative research in the field of quality management and business excellence. With an ISSN of 1478-3363 and an E-ISSN of 1478-3371, this journal has been at the forefront of academic inquiry since its inception in 2003 and continues to make significant contributions through 2024. Recognized with a prestigious Q1 ranking in the 2023 category of Business, Management and Accounting, it currently holds an impressive rank of #25 out of 218 in Scopus, placing it in the 88th percentile. Researchers, professionals, and students benefit from its rigorous peer-reviewed articles that explore contemporary challenges and trends in business management. While the journal does not offer open access, it remains widely respected for its in-depth analyses and practical insights, making it an indispensable resource for those committed to the pursuit of excellence in business practices.
International Journal of Quality and Service Sciences
Advancing Knowledge in Quality and Service ExcellenceThe International Journal of Quality and Service Sciences, published by Emerald Group Publishing Ltd, is a premier journal in the field of Business, Management, and Accounting. Established in 2009, this esteemed journal aims to provide a platform for the dissemination of high-quality research that advances both theoretical and practical aspects of quality and service sciences. With an impressive Q2 ranking in its category and positioned in the 84th percentile according to Scopus rankings, it is recognized for its significant contribution to the understanding and enhancement of service quality. Although Open Access options are not available, the journal remains committed to rigorous peer review and publishes articles that address contemporary challenges in service management. The journal's insights are essential for academics, practitioners, and students who seek to develop innovative solutions and improve service quality globally, making it a vital resource in the evolving landscape of management sciences.
Cornell Hospitality Quarterly
Connecting Academia with Hospitality PracticeCornell Hospitality Quarterly, published by SAGE Publications Inc, stands as a premier journal in the domain of Tourism, Leisure, and Hospitality Management. With an impressive impact factor demonstrated by its Q1 ranking in the 2023 category, the journal was established to foster dialogue and disseminate research that impacts the hospitality industry. With its Scopus rank placing it at #25 out of 146 in its field, the journal is not only respected but also widely recognized for its contribution to advancing knowledge among academia and industry practitioners. The journal, which has been in circulation since 2008 and will continue through 2024, emphasizes high-quality, empirical research and theoretical developments in hospitality management. As an accessible publication, Cornell Hospitality Quarterly provides vital insights and innovative perspectives that cater to researchers, professionals, and students eager to enhance their understanding of this dynamic field.
Tourism and Hospitality Research
Transforming the landscape of tourism and hospitality research.Tourism and Hospitality Research, published by SAGE Publications Ltd, serves as a premier academic platform for the exploration and advancement of knowledge within the realms of tourism, hospitality, and related disciplines. With an ISSN of 1467-3584 and an E-ISSN of 1742-9692, this journal holds an esteemed position in Geography, Planning and Development (Q1) and ranks in the top quartile for Tourism, Leisure, and Hospitality Management (Q2) as of 2023, reflecting its significant impact in these fields. The journal, operating from the United Kingdom, engages scholars, practitioners, and students by disseminating innovative research that drives the understanding of tourism dynamics and hospitality practices. With its compelling contribution to the academic discourse—illustrated by its Scopus rankings in social sciences and business categories—the Tourism and Hospitality Research journal is an essential resource for those seeking to enrich their knowledge and stay at the forefront of industry trends. Aiming to bridge theory and practice, it not only facilitates scholarship but also informs policy and management strategies worldwide, making it indispensable for anyone involved in the tourism and hospitality sectors.
Journal of Hospitality and Tourism Insights
Advancing Knowledge in the Dynamic World of Hospitality and TourismJournal of Hospitality and Tourism Insights, published by Emerald Group Publishing Ltd, stands as a premier platform for scholarly discourse in the fields of hospitality and tourism management. With an ISSN of 2514-9792 and E-ISSN 2514-9806, this journal has rapidly gained a reputation for its high-quality research, as evidenced by its Q1 ranking in Tourism, Leisure and Hospitality Management according to the 2023 categorization. Operating from the United Kingdom, this journal aims to bridge the gap between academic research and practical industry insights, catering to a diverse audience of researchers, professionals, and students eager to stay at the forefront of the dynamic hospitality and tourism sectors. With its robust Scopus ranking at Rank #45/146 and a commendable 69th percentile in its category, it underscores its significance in fostering innovative practices and disseminating empirical findings. As the journal continues through its converged years from 2018 to 2024, it remains committed to publishing pioneering studies that challenge conventional perspectives and drive meaningful advancements in the industry.
Journal of Hospitality & Tourism Research
Cultivating excellence in hospitality research.Journal of Hospitality & Tourism Research, published by SAGE PUBLICATIONS INC, is a premier academic journal that focuses on advancing the fields of hospitality and tourism. With an impact factor reflective of its influential contribution to the discipline, the journal boasts a prestigious Q1 ranking in both Education and Tourism, Leisure, and Hospitality Management as of 2023. Established in 1976, it serves as a vital resource for researchers, professionals, and students keen on exploring innovative studies, critical reviews, and comprehensive analyses shaping industry practices and policies. The journal's broad scope ensures coverage of diverse topics, from educational methodologies to emerging trends in hospitality and tourism, making it a necessary tool for anyone looking to deepen their understanding of this dynamic field. The journal is committed to excellence in research dissemination and is indexed in prominent databases, thereby enhancing the visibility and reach of its published work.